Week 8 – Scoping an enterprise process

Source/Reference
1. "Redesigning Enterprise Processes for e-business" by EL SAWY, Omar A. 2001
http://zonecours.hec.ca/documents/H2011-P6-2647625.El-SawyChapter4.pdf

Subject: 
Why scoping of process is needed and its importance?


Respones:
To carry out business process redesign with BPR software, there are three key phases which are

1. Scoping the process
2. Modeling, analysis, and redesign of the process
3. Planning process integration

Particularly, I would like to talk about the phase of scoping the process. In the phase of scoping the process, it is consist of several activities and this article why they are important:

Operationalize process performance targets

It removes unclear goals and makes them become concrete to allow BPR project team documenting and communicating clearly. Also, it removes the conflicts between process performance targets and prioritizes them.

Define process boundaries, identify key process issues

Reengineering needs much of time and effort. It can prevent wasting time and effort in irrelative areas. Also, it provides BPR team pointers for collecting data.


Understand best practices and define initial visions

It can let the BPR project team has a shared understanding of best practices to provide better ideas. Also, it is useful to provide energy to BPR project because of preliminary visions.

Familiarize participants with BPR software

If someone does not familiar with the common language, it affects the schedule of the project. Also, much troublesome is exist when there is a problem during the development because it cost more expedient if there are further changes.

Outline data collection plan and collect baseline data

It can save time and collect less unnecessary data because data collection needs time and effort of many people. Also, it can ease the implementation and improve the quality of process redesign outcomes.

Finally, process scoping report is a deliverable for feedback and report purposes.